Wednesday, 6 November 2013

Day 48: Quality Schedule Review

A key part of the commissioning cycle is the monitoring and management of quality and performance of providers.  One of the ways this is done through our contracts with providers is the ‘Quality Schedule’.  This is where we specify the key measures for the quality of services they provide to our patients.

We continually monitor how our providers are meeting the standards we set through contracts and formally review this with providers at quarterly intervals throughout the year.  Today we held our internal panel meeting to review Quarter 2 (July – September 2013) for our main hospital provider.

They provided a wealth of evidence of compliance with this element of our contract with them and we’ll meet with senior clinicians and managers from the provider later this month to discuss their successes and areas for further development.