The first was with the Chief Nurse from a provider who had raised a
difficulty about staff serving patients who could be managed better in other
services. They can’t resolve this alone,
as the issue needs leadership across a number of organisations to best serve patients.
The second with another CCG Director of Quality about similar
issues. We agreed that we need to bring
together local providers' nursing directors to identify areas
of greatest patient benefit to improve access to services, where
these services are delivered and how to achieve the best possible outcomes with
them.
Maybe I’ve been watching too much Paul Hollywood (of Great British Bake-off fame) but this made
me think of CCG Directors of Quality acting as the yeast within a local health system; whereby providers
can do a lot alone, without commissioners, but with them the dough can rise and activate the component parts to work together to make
the most out of the ingredients.
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