Day 69: Poacher Turned Gamekeeper

When I told colleagues about my new role a few joked that I was ‘poacher turned game-keeper’ for moving from providing services to commissioning them.  I recalled those comments today when supporting colleagues updating the governance framework for our NHS 111 service.

I am proud to have been part of setting up and running an early pilot of 111 at NHS Direct as the provider for Luton. I’m now involved as commissioner overseeing the transfer from NHS Direct to a new provider.  I’m sad that NHS Direct’s closing down, but remain professional about the role I play in this now.