We had a great strategic discussion today about how we empower decision-making at the right levels so at Board level we can avoid micromanaging people. This comes by having good relationships throughout the workforce to ensure trust and psychological safety.
People won’t make all the right decisions all the time, but that’s OK. We trust our people, who have the right values, to make decisions for the right reasons and this will result in more successful outcomes than failures.
The failures are good for us all too, just as long as we set the right conditions to learn from them.
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