Day 21: “Trying times are not the times to stop trying” – Ray Owen

Our local hospital provider has been reported as providing a poor service for patients presenting with fractured neck of femur in the National Hip Fracture Database; reported in local media.  Whilst this report was published recently, it was an issue that the hospital identified and took action on in 2012, including an independent review by the British Orthopaedic Association.  These actions were reported in the hospital’s Quality Accounts for 2012/13. Today we undertook a review of the hospitals actions and were pleased with progress being made.  Some actions are yet to have their full impact, so we expect further improvement.  The openness of the hospital to our support and challenge has been encouraging.