Monday 31 January 2022

Day 38: Record Keeping For Improvement

I was complimented today on notes I took of a meeting.  You may think minute-taking is a waste of time, but good leaders take notes!  These were for the reflection meeting I wrote about on Day 33.

I noted what people said and concurrently collated a list of priority areas for action and learning, which I put into themes.  At the same time, I worked in partnership with a colleague to facilitate the session to be a safe, effective space for sharing.  A high-quality summary of actions from this kind of conversation is vital to using the outputs for improvement.

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