Tuesday, 15 October 2013

Day 32: Community Services

I finally got to see our local community services today. It was great to see the staff who serve our patients in their own homes. I heard particularly positive things about the way that the Board members, particularly non-executives engage with front-line services on a regular basis.

As we progress to recommissioning community services, it was good to hear the positive attitude front-line staff have towards this impending future change.  During this period the current services need to be maintained and developed with a continued focus on quality and continuous improvement.

I look forward to spending more time with our community services and their staff in the future.